Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

Great Company Midwestern Work ethic

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Director in Cincinnati, OH
Current Employee - Sales Director in Cincinnati, OH

I have been working at Convergys full-time (more than 3 years)

Pros

Smart people who work hard

Cons

Not agile enough ; a lot of process

Advice to ManagementAdvice

Move faster to beat the competition

Recommends
Positive Outlook
Approves of CEO

1494 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    They did everything the said they would in exactly the manner they told me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in San Antonio, TX
    Former Employee - Customer Service Associate in San Antonio, TX

    I worked at Convergys full-time (less than an year)

    Pros

    Work from home. Flexible schedule. Very supportive teams leads. It seemed as if career opportunities and advancement was very good.

    Cons

    In my opinion the pay is low. Amazon is a very demanding client and many customers were very tough to deal with. I was used to doing technical support work so I wasn't thrilled with the job

    I am highly technical yet was unable to transfer to a technical support job until a seemingly arbitrary amount of time had lapsed.

    Advice to ManagementAdvice

    Pay closer attention to qualifications of applicants and place them in the most appropriate job available.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Got Fired When I couldn't make it to training--due to a HURRICANE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys

    Pros

    None that I can tell

    Cons

    Well, would you work somewhere that fires you for not being able to make it to training due to a hurricane starting? I didn't think so. this was in Fort Lauderdale, FL, 2004.

    Advice to ManagementAdvice

    How about cancelling training until the natural disaster blows over instead of firing people for wisely not coming in?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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