There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Great Company Midwestern Work ethic

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Director in Cincinnati, OH
Current Employee - Sales Director in Cincinnati, OH

I have been working at Convergys full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Smart people who work hard

Cons

Not agile enough ; a lot of process

Advice to Management

Move faster to beat the competition

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  1. They did everything the said they would in exactly the manner they told me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in San Antonio, TX
    Former Employee - Customer Service Associate in San Antonio, TX

    I worked at Convergys full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home. Flexible schedule. Very supportive teams leads. It seemed as if career opportunities and advancement was very good.

    Cons

    In my opinion the pay is low. Amazon is a very demanding client and many customers were very tough to deal with. I was used to doing technical support work so I wasn't thrilled with the job I am highly technical yet was unable to transfer to a technical support job until a seemingly arbitrary amount of time had lapsed.

    Advice to Management

    Pay closer attention to qualifications of applicants and place them in the most appropriate job available.


  2. Helpful (1)

    I had a poor experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSSR in Orem, UT
    Former Employee - CSSR in Orem, UT

    I worked at Convergys full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    . The benefit profile is good with dental and medical etc. For a entry level the pay is okay

    Cons

    a terrible chaotic place in which you are micromanaged and unrealistic expectations.

    Advice to Management

    stop micromanaging


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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