Convergys
2.9 of 5 1,236 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

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2 people found this helpful  

Great Work at Home Experience

Customer Service and Problem Resolution Representative II (Current Employee)
Saint Louis, MO

ProsWork at home, good benefits, flexible hours, nice co-workers.

ConsFixed pay, repetitive work, customers can be quite rude

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    1 person found this helpful  

    Working on the NetApp account is a good introductory job experience that requires highly skilled employees - 'Paradox'.

    Technical Support Engineer (NetApp) (Former Employee)
    Lake Mary, FL

    I worked at Convergys full-time for more than 5 years


    Pros: Working for the NetApp account specifically. (None of the other accounts.) pay raises… Cons: Difficult company to work for Low wages Less than desirable environment to work… Advice to Senior Management: Stop trying to run the account as a call center, and… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great starter job!

    Customer Sales & Service Representative (Former Employee)
    Cedar City, UT

    I worked at Convergys full-time for more than a year


    Pros: Good pay for first job. Decent benefits. Sales commission incentives… Cons: You're working for a vendor (better pay & benefits working "in house"… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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