Convergys

  www.convergys.com
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1249 Employee Reviews (View Most Recent)

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Great starter job!

Customer Sales & Service Representative (Former Employee) Cedar City, UT

ProsGood pay for first job. Decent benefits. Sales commission incentives (some clients). Gain experience in the customer service and sales field.

ConsYou're working for a vendor (better pay & benefits working "in house" for a company). Sitting all day. Angry customers. Always indoors. Gets repetitive.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Experience, Too Little Compensation

    Customer Service and Problem Resolution Representative II (Current Employee) Charlotte, NC

    I have been working at Convergys full-time for more than a year


    Pros: Opportunities to learn, lots of training. Cons: No raises, high turnover rate, bad work environment. Advice to Senior Management: Start giving people raises to retain employees instead of constantly… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Overall, a good experience

    Team Leader (Current Employee) Tucson, AZ

    I have been working at Convergys full-time for more than 5 years


    Pros: Different opportunities for different skill sets. Lots of people at all levels interested in what motivates you and look… Cons: Growing pains are difficult to work through, but it's better… Advice to Senior Management: Too much ego leads to not enough work getting done Yes, I would recommend this company to a friend More
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