Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

define good working environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Convergys full-time

Pros

i dont really care if they are strict with attire, attendance adherence etc. but the working environment, how systematic the systems are, good vibes of people you just met. :D

Cons

i havent seen one yet

Advice to ManagementAdvice

EXPAND!!! :D

Recommends
Positive Outlook
Approves of CEO

1498 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Convergys Philippines Nice Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR in Makati City (Philippines)
    Current Employee - TSR in Makati City (Philippines)

    I have been working at Convergys full-time (more than an year)

    Pros

    Great looking office. Friendly recruitment team. Retirement benefits.

    Cons

    Low salary. Rigid rules. Little opportunity to grow. Recruitment benefits appear to be just a tool to prevent attrition.

    Advice to ManagementAdvice

    Focus on your employees. Attractive offices may attract clients and prospective employees, but they'll only stay if salary and benefits are competitive enough with other BPOs. Happy employees = happy customers and clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    If you're a University Grad, you can do better than this!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trusted Advisor in Welland, ON (Canada)
    Former Employee - Trusted Advisor in Welland, ON (Canada)

    I worked at Convergys full-time (less than an year)

    Pros

    Pay, Shift and holiday bonuses, training, peers,

    Cons

    Software and systems are too slow, you need to come in 10-15 minutes earlier so you can start on time
    Calls keep coming in so no time to breathe;
    Constant criticism on your calls when being evaluated;
    If you're having a bad day things just get messy;
    Hours are bad, if you're just starting out
    If you're a university grad you can go do better than this!

    Advice to ManagementAdvice

    Some of the managers are just too good and some are just the opposite

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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