Convergys

  www.convergys.com
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1258 Employee Reviews (View Most Recent)

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Not a company that puts their employees first

Customer Care Representative (Former Employee) Omaha, NE

ProsHard to think of pros - I got paid every two weeks; they had lunch vendors in every day - you had to be quick to get something before they ran out.

ConsConvergys secured a brand new contract in a field they never had before. They over-promised and over-committed so their response was to fire anyone that wasn't getting it. The team leads were blatantly playing favorites - it was like being in high school again. You got all kinds of assistance if you were one of the favorites. The subject matter was complicated to learn. There was a lot of stress to get it right so you wouldn't cost either company to lose money if you gave the wrong information. Would not recommend this company to anyone that I liked as they don't look out for you.

Advice to Senior ManagementResearch the subject matter more carefully before you over-commit.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    ...

    Anonymous Employee (Current Employee)

    I have been working at Convergys full-time for less than a year


    Pros: great benefits and many opportunities with in company Cons: i dont have any cons for this job Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great Work at Home Experience

    Customer Service and Problem Resolution Representative II (Current Employee) Saint Louis, MO

    I have been working at Convergys full-time for less than a year


    Pros: Work at home, good benefits, flexible hours, nice co-workers. Cons: Fixed pay, repetitive work, customers can be quite rude Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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