Convergys

www.convergys.com
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There are newer employer reviews for Convergys

 

Not a company that puts their employees first

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Care Representative in Omaha, NE
Former Employee - Customer Care Representative in Omaha, NE

I worked at Convergys full-time (less than a year)

Pros

Hard to think of pros - I got paid every two weeks; they had lunch vendors in every day - you had to be quick to get something before they ran out.

Cons

Convergys secured a brand new contract in a field they never had before. They over-promised and over-committed so their response was to fire anyone that wasn't getting it. The team leads were blatantly playing favorites - it was like being in high school again. You got all kinds of assistance if you were one of the favorites. The subject matter was complicated to learn. There was a lot of stress to get it right so you wouldn't cost either company to lose money if you gave the wrong information. Would not recommend this company to anyone that I liked as they don't look out for you.

Advice to ManagementAdvice

Research the subject matter more carefully before you over-commit.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1607 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    Not the same company when I started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager II in Cincinnati, OH
    Former Employee - Project Manager II in Cincinnati, OH

    I worked at Convergys full-time (more than 10 years)

    Pros

    Friendly co-workers. Lot of opportunity to learn

    Cons

    Not a good balance between amount of work and resources available. There has been a lot of restructuring and layoffs causing a tense work environment.

    Doesn't Recommend
    Neutral Outlook
  2.  

    worked as representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Orem, UT
    Current Employee - Customer Service Representative in Orem, UT

    I have been working at Convergys full-time

    Pros

    good work environment with the company

    Cons

    Low pay low hours involved

    Advice to ManagementAdvice

    n/a

    Recommends
    Approves of CEO
There are newer employer reviews for Convergys

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