Convergys

www.convergys.com
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There are newer employer reviews for Convergys

1 person found this helpful  

Ok

  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Denver, CO
Current Employee - Customer Service Representative in Denver, CO

I have been working at Convergys full-time (more than a year)

Pros

I liked the environment, the people I worked with were pretty cool.

Cons

Not a lot of room for growth and a majority of the managers are power happy and think they're too good for you...

Advice to ManagementAdvice

Stop letting go of so many good employees!

Recommends
No opinion of CEO

1619 Other Employee Reviews for Convergys (View Most Recent)

Sort: Rating Date
  1.  

    It was too hard to make the quotas and they kept changing to be able to make commission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative

    I have been working at Convergys full-time (less than a year)

    Pros

    Close to home and co-workers are friendly. Benefits are nice.

    Cons

    Hours are unreasonable, too hard to make commission and in the 8 mo there the quotas changed several times.

    Advice to ManagementAdvice

    Pay more attention to why your employees are there and quit changing the commission structure or up the pay scale. Your employees can not make a living on $9.00.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Worst company, period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Retention in Chattanooga, TN
    Current Employee - Customer Retention in Chattanooga, TN

    I have been working at Convergys full-time (more than a year)

    Pros

    Guaranteed hours, paid time off, and building security.

    Cons

    Lots of money to be made, but not worth the stress of the job. If you need help, there's never anyone there for you. Employees steal lunches that are left in the cooler by other employees. It feels likes prison with the solid colored walls. Management is terrible and very unwilling to help in a time of personal need. You're nothing but a number.

    Advice to ManagementAdvice

    Help employees instead of shunning them away when they aren't on your team.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

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