Convergys
2.9 of 5 1,231 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

1231 Employee Reviews (View Most Recent)

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1 person found this helpful  

Ok

Customer Service Representative (Current Employee)
Denver, CO

ProsI liked the environment, the people I worked with were pretty cool.

ConsNot a lot of room for growth and a majority of the managers are power happy and think they're too good for you...

Advice to Senior ManagementStop letting go of so many good employees!

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    It was too hard to make the quotas and they kept changing to be able to make commission.

    Customer Care Representative (Current Employee)

    I have been working at Convergys full-time for less than a year


    Pros: Close to home and co-workers are friendly. Benefits are… Cons: Hours are unreasonable, too hard to make commission and in… Advice to Senior Management: Pay more attention to why your employees are there and quit changing the commission structure… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Worst company, period.

    Customer Retention (Current Employee)
    Chattanooga, TN

    I have been working at Convergys full-time for more than a year


    Pros: Guaranteed hours, paid time off, and building security. Cons: Lots of money to be made, but not worth the stress of the job. If you need help, there's never anyone there for you. Employees… Advice to Senior Management: Help employees instead of shunning them away when they aren't… No, I would not recommend this company to a friend More
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