Convergys

  www.convergys.com
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1250 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Ok

Customer Service Representative (Current Employee) Denver, CO

ProsI liked the environment, the people I worked with were pretty cool.

ConsNot a lot of room for growth and a majority of the managers are power happy and think they're too good for you...

Advice to Senior ManagementStop letting go of so many good employees!

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It was too hard to make the quotas and they kept changing to be able to make commission.

    Customer Care Representative (Current Employee)

    I have been working at Convergys full-time for less than a year


    Pros: Close to home and co-workers are friendly. Benefits are… Cons: Hours are unreasonable, too hard to make commission and in… Advice to Senior Management: Pay more attention to why your employees are there and quit changing the commission structure… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not the worst or the best job, lots of opportunities for the right people.

    Associate Trainer (Current Employee)

    I have been working at Convergys full-time for more than 3 years


    Pros: The company actively promotes from within. You can move up quickly if you do well. Management has "selective amnesia". If you were a… Cons: They are an outsource company, so the pay is not competitive. You are always working for a client and their demands create a confusing workplace… Advice to Senior Management: Middle management needs to demonstrate their commitment to embracing client policies without having "withholds". Bad attitude… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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