There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

Great People

Current Employee - Technical Support Engineer in Lake Mary, FL
Current Employee - Technical Support Engineer in Lake Mary, FL

I have been working at Convergys full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The people are great and most really care about handling customer calls promptly and completely.

Cons

It can be hectic at times and you feel you can't get to every call as soon as you would like.

Advice to Management

It never hurts to have more people.

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  1. Convergys Work From Home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work From Home Agent in Cincinnati, OH
    Current Employee - Work From Home Agent in Cincinnati, OH

    I have been working at Convergys full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home customer service.
    Great benefits provided.
    Schedule provided week in advance.
    Paid by the hour, not by the number of minutes on the phone.

    Cons

    Not much flexibility in your schedule.

    Advice to Management

    Allow for more flexibility in scheduling.


  2. Nice Decent Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility with hours and working around school schedules, good benefits after 90 days employment, and the work is not hard

    Cons

    Pay, Open 24/7, Lack of Advancement Opportunities

    Advice to Management

    Get more input from the employees


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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