Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

Decent Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Convergys

Pros

Helping customers
Good training for any job working in customer service

Cons

felt like a number
could not anticipate what days would be off work, could not plan out of work activites until schedual was built

Advice to ManagementAdvice

more involvement with employees on a daily basis

Recommends

1492 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    My site location was closed down due to client not renewing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HR Manager in Baton Rouge, LA
    Former Employee - HR Manager in Baton Rouge, LA

    I worked at Convergys full-time (more than 3 years)

    Pros

    Great management team, training, and cohesiveness within HR. Salary was good.

    Cons

    Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

    Advice to ManagementAdvice

    More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for - good employee benefits, really talented people, high end facilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys (more than 5 years)

    Pros

    Strong internal development programs that allow building from within and opportunities for promotion.

    Cons

    Salary, while not bad, is not as competitive compared to other companies in the same industry.

    Recommends
    Approves of CEO
There are newer employer reviews for Convergys

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