There are newer employer reviews for Convergys

 

My site location was closed down due to client not renewing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - HR Manager in Baton Rouge, LA
Former Employee - HR Manager in Baton Rouge, LA

I worked at Convergys full-time (more than 3 years)

Pros

Great management team, training, and cohesiveness within HR. Salary was good.

Cons

Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

Advice to ManagementAdvice

More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.

Recommends
Positive Outlook
Approves of CEO

1389 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    Great People

    Current Employee - Technical Support Engineer in Lake Mary, FL
    Current Employee - Technical Support Engineer in Lake Mary, FL

    I have been working at Convergys full-time (more than an year)

    Pros

    The people are great and most really care about handling customer calls promptly and completely.

    Cons

    It can be hectic at times and you feel you can't get to every call as soon as you would like.

    Advice to ManagementAdvice

    It never hurts to have more people.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Work-at-Home Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Asheville, NC
    Current Employee - Team Lead in Asheville, NC

    I have been working at Convergys full-time (more than an year)

    Pros

    No commute
    Lots of opportunity for overtime and bonus pay
    Was laid off from one account and immediately transferred to another, more challenging program
    Promoted within 5 months out of training

    Cons

    No complaints here! I feel like I have been treated very well.

    Advice to ManagementAdvice

    None - my management team is awesome!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Convergys

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