Convergys

  www.convergys.com
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1308 Employee Reviews (View Most Recent)

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My site location was closed down due to client not renewing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - HR Manager  in  Baton Rouge, LA
Former Employee - HR Manager in Baton Rouge, LA

Pros

Great management team, training, and cohesiveness within HR. Salary was good.

Cons

Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

Advice to ManagementAdvice

More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Convergys

  1.  

    Great company to work for - good employee benefits, really talented people, high end facilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong internal development programs that allow building from within and opportunities for promotion.

    Cons

    Salary, while not bad, is not as competitive compared to other companies in the same industry.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Great People

    Current Employee - Technical Support Engineer  in  Lake Mary, FL
    Current Employee - Technical Support Engineer in Lake Mary, FL

    Pros

    The people are great and most really care about handling customer calls promptly and completely.

    Cons

    It can be hectic at times and you feel you can't get to every call as soon as you would like.

    Advice to ManagementAdvice

    It never hurts to have more people.

    Recommends
    Positive Outlook
    Approves of CEO
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