Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

Great company to work for - good employee benefits, really talented people, high end facilities.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Convergys (more than 5 years)

Pros

Strong internal development programs that allow building from within and opportunities for promotion.

Cons

Salary, while not bad, is not as competitive compared to other companies in the same industry.

Recommends
Approves of CEO

1498 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Convergys Work From Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work From Home Agent in Cincinnati, OH
    Current Employee - Work From Home Agent in Cincinnati, OH

    I have been working at Convergys full-time (more than an year)

    Pros

    Work from home customer service.
    Great benefits provided.
    Schedule provided week in advance.
    Paid by the hour, not by the number of minutes on the phone.

    Cons

    Not much flexibility in your schedule.

    Advice to ManagementAdvice

    Allow for more flexibility in scheduling.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Although laid off (part of a profit-improvement program) 8 years ago in 2004, I was treated fairly.

    Former Employee - Production Control Assistant in Itasca, IL
    Former Employee - Production Control Assistant in Itasca, IL

    I worked at Convergys full-time (more than 10 years)

    Pros

    Generally, everyone on the teams seemed to get along well. Management somewhat tried to keep us informed of the sea-changes in our cellphone-bill-processing industry (particularly with the rise of competitor Amdocs). After the closing of the Itasca, IL, office more than 300 of us former (and some current) CVG employees stay in touch via an internet network and get together for reunions......Good cameraderie!.

    Cons

    Nothing significant to complain about (except that most of our cellular bill processing went away.

    Advice to ManagementAdvice

    The same as I think any management team should do: At least once/quaarter, everyone from the CEO on down should do the job of his/her LOWEST direct report. This would give him/her a better idea of what the support staff does to help his/her job....and the obstacles they encounter.

There are newer employer reviews for Convergys

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