1311 Employee Reviews (View Most Recent)

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Pleasant work at home position

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Cincinnati, OH
Current Employee - Customer Service Representative in Cincinnati, OH

I have been working at Convergys full-time for less than a year

Pros

You get to work in the comfort of your own home. Very nice staff, who coach you effectively.

Cons

You are responsible for your own equipment and you lose money anytime your system goes down.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Convergys

  1.  

    The experience is a good one, the pay could be better for what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Erlanger, KY
    Current Employee - Customer Service Representative in Erlanger, KY

    I have been working at Convergys part-time for more than a year

    Pros

    Great people to work around.
    Very nice office area.

    Cons

    Cubicles.
    Pay is lower than it should be for the job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Management is not concerned with the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Pueblo, CO
    Current Employee - Customer Service Representative II in Pueblo, CO

    I have been working at Convergys full-time for more than 3 years

    Pros

    Some of the incentive programs pay very well. The people you get to work with are great. They have some benefits that are great.

    Cons

    The health insurance is overpriced for a company of this size for the type of coverage you receive. They don't give regular raises to hourly employees.

    Advice to ManagementAdvice

    Learn what is important to the people working for you. They are the ones that keep your company profitable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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