Convergys

  www.convergys.com
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1259 Employee Reviews (View Most Recent)

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Good job

Customer Service (Current Employee) Jacksonville, NC

ProsThe TLs are the best to work for they are very helpfully and understanding. Good benefits and pay. Work with agents with health problems. I've not really worked at a place with the incentives that they have here.

ConsLooking friends as they move away.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Micromanaged to death with poor management.

    CSSR (Current Employee) Lubbock, TX

    I have been working at Convergys full-time for less than a year


    Pros: Met great people and was able to move up quite quick in… Cons: The management is poor and setup in a pyramid heirarchy. No one seems to care about… Advice to Senior Management: Star caring about your agents instead of the company my numbers improved when… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Tech support II

    Technical Support Representative (Current Employee) Lake Mary, FL

    I have been working at Convergys full-time for more than a year


    Pros: Job isn't too bad once you get the hang of… Cons: Pay is on the lower end Advice to Senior Management: More pay and advancement oppurtunities Yes, I would recommend this company to a friend More
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