Convergys
2.9 of 5 1,068 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

1068 Employee Reviews (View Most Recent)

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Good job

Customer Service (Current Employee)
Jacksonville, NC

I have been working at Convergys full-time for more than 5 years

ProsThe TLs are the best to work for they are very helpfully and understanding. Good benefits and pay. Work with agents with health problems. I've not really worked at a place with the incentives that they have here.

ConsLooking friends as they move away.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Micromanaged to death with poor management.

CSSR (Current Employee)
Lubbock, TX

I have been working at Convergys full-time for less than a year


Pros: Met great people and was able to move up quite quick in… Cons: The management is poor and setup in a pyramid heirarchy. No one seems to care about… Advice to Senior Management: Star caring about your agents instead of the company my numbers improved when… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Tech support II

Technical Support Representative (Current Employee)
Lake Mary, FL

I have been working at Convergys full-time for more than a year


Pros: Job isn't too bad once you get the hang of… Cons: Pay is on the lower end Advice to Senior Management: More pay and advancement oppurtunities Yes, I would recommend this company to a friend More

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