Convergys
2.9 of 5 1,065 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

1065 Employee Reviews (View Most Recent)

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1 person found this helpful  

its ok

Anonymous Employee (Current Employee)

I have been working at Convergys full-time

Pros-a step up from minimum wage
-easy to get employed
-fast employment process

Cons-bad hours
-feeling replaceable
-not having alot of power over what you do

Advice to Senior Managementlisten to your employee's... the client isin't the only thing that matters, without happy employee's you can't have a happy client...

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good job

Customer Service (Current Employee)
Jacksonville, NC

I have been working at Convergys full-time for more than 5 years


Pros: The TLs are the best to work for they are very helpfully and understanding. Good benefits and pay.… Cons: Looking friends as they move away. Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Micromanaged to death with poor management.

CSSR (Current Employee)
Lubbock, TX

I have been working at Convergys full-time for less than a year


Pros: Met great people and was able to move up quite quick in… Cons: The management is poor and setup in a pyramid heirarchy. No one seems to care about… Advice to Senior Management: Star caring about your agents instead of the company my numbers improved when… Yes, I would recommend this company to a friend More

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