Convergys

www.convergys.com
Employer Engaged
There are newer employer reviews for Convergys

 

Always Improving

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Cincinnati, OH
Current Employee - Anonymous Employee in Cincinnati, OH

I have been working at Convergys full-time (more than 5 years)

Pros

Convergys is dedicated to doing things better and better. We are pretty hard on ourselves but it causes us to try harder. We support great clients and work on interesting projects

Cons

Our efforts to improve can lead to a somewhat chaotic environment

Advice to ManagementAdvice

Continue developing your internal staff and promoting from within!

Recommends
Positive Outlook
Approves of CEO

1622 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Doesn't pay enough and Management is Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys

    Pros

    Able to work with your full time college schedule, and there are people there that really know what they're doing and will put themselves on the line for you.

    Cons

    Although there are lots of people who deserve their jobs, there are far more people that shouldn't have their jobs.

    Advice to ManagementAdvice

    I would recommend a complete overhaul of all the management. Look at who deserves their job based on performance, and who does not.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Convergys Suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lake Mary, FL
    Former Employee - Customer Service Representative in Lake Mary, FL

    I worked at Convergys full-time (less than a year)

    Pros

    being able to call out to a computer instead of an actual person

    Cons

    everythig, the pay sucks, the people that work there are horrible, very unprofessional, never have enough chairs for desks, never will get a raise , cant be one minute late, co-workers literally fight and argue at work, people dress like its a night club, training sucks, will not be prepared when its time to do the job, turn over rate must be the highest in the us, they have been paying their associate 10 dollars an hour for over 10 years.....just all together the worst place to work

    Advice to ManagementAdvice

    get professional, get educated, be more selective, need to enforce the dress code, everyone just needs to be replaced

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

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