There are newer employer reviews for Convergys

 

Always Improving

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Cincinnati, OH
Current Employee - Anonymous Employee in Cincinnati, OH

I have been working at Convergys full-time for more than 5 years

Pros

Convergys is dedicated to doing things better and better. We are pretty hard on ourselves but it causes us to try harder. We support great clients and work on interesting projects

Cons

Our efforts to improve can lead to a somewhat chaotic environment

Advice to ManagementAdvice

Continue developing your internal staff and promoting from within!

Recommends
Positive Outlook
Approves of CEO

1334 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Jacksonville, NC
    Current Employee - Customer Service in Jacksonville, NC

    I have been working at Convergys full-time for more than 5 years

    Pros

    The TLs are the best to work for they are very helpfully and understanding. Good benefits and pay. Work with agents with health problems. I've not really worked at a place with the incentives that they have here.

    Cons

    Looking friends as they move away.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Micromanaged to death with poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSSR  in  Lubbock, TX
    Current Employee - CSSR in Lubbock, TX

    I have been working at Convergys full-time for less than a year

    Pros

    Met great people and was able to move up quite quick in the company. It's a decent first job if you have no experience.

    Cons

    The management is poor and setup in a pyramid heirarchy. No one seems to care about the people who work under them so naturally it has a negative moral within the company.

    Advice to ManagementAdvice

    Star caring about your agents instead of the company my numbers improved when I had a TL who cared a out me and not the company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

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