Convergys

  www.convergys.com
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1270 Employee Reviews (View Most Recent)

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My Work

Customer Service Representative (Current Employee) Makati City (Philippines)

ProsThe best call center in the Philippines and the World
Working here ensures easy employment in other call center companies
Takes care of their employees
Very good Holiday and Night shift pays

ConsAccounts are very challenging to say the least
Although not the fault of the company, some customers are not easy people to deal with
Work hours are what we refer to as "toxic"

Advice to Senior ManagementKeep up the good work, I'm very thankful for convergys for hiring me. I have learned a lot in the past few months and thoroughly enjoy the working environment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Awesome

    Anonymous Employee (Current Employee)

    I have been working at Convergys

    Pros: Teamwork is imbibed in every fragment of this organization. People are… Cons: There is no cons in this organization. More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Better than other BPOs but they could do with better team leaders

    Finance Customer Service Representative (Former Employee) Manila, Manila (Philippines)

    I worked at Convergys full-time for less than a year

    Pros: Work is just like any BPO. Team Leaders don't appear… Cons: Environment encourages high turnover. Trainers are not very good as… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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