1316 Employee Reviews (View Most Recent)

Sort: Rating Date

 

If you like sales, it may be OK.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Hickory, NC
Former Employee - Customer Service Representative in Hickory, NC

I worked at Convergys full-time for less than a year

Pros

Good Benefits
Average Pay
Some really good people work there

Cons

Crazy hours
Do not like their heavy handed method of sales

Advice to ManagementAdvice

Ease up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>

Doesn't Recommend
Neutral Outlook

Other Reviews for Convergys

  1.  

    Depends on what your strengths are...

    Current Employee - Sales and Service Representative II
    Current Employee - Sales and Service Representative II

    I have been working at Convergys part-time

    Pros

    Being able to work from home

    Cons

    If you do not like sales, this is not the job for you

    Advice to ManagementAdvice

    Listen to your employees

  2. 1 person found this helpful  

    Little flexibility & opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA

    I worked at Convergys part-time for less than a year

    Pros

    Can earn $$$ by selling.

    Cons

    Very strict on rules. Lot of requirements for little pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys.

Worked for Convergys? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.