Convergys

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1270 Employee Reviews (View Most Recent)

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If you like sales, it may be OK.

Customer Service Representative (Former Employee) Hickory, NC

ProsGood Benefits
Average Pay
Some really good people work there

ConsCrazy hours
Do not like their heavy handed method of sales

Advice to Senior ManagementEase up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>

No, I would not recommend this company to a friend

     

    Depends on what your strengths are...

    Sales and Service Representative II (Current Employee)

    I have been working at Convergys part-time

    Pros: Being able to work from home Cons: If you do not like sales, this is not the… Advice to Senior Management: Listen to your employees More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Little flexibility & opportunities

    Customer Service Representative (Former Employee) Valdosta, GA

    I worked at Convergys part-time for less than a year

    Pros: Can earn $$$ by selling. Cons: Very strict on rules. Lot of requirements for little pay. No, I would not recommend this company to a friend More

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