There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

If you like sales, it may be OK.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Hickory, NC
Former Employee - Customer Service Representative in Hickory, NC

I worked at Convergys full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Good Benefits Average Pay Some really good people work there

Cons

Crazy hours Do not like their heavy handed method of sales

Advice to Management

Ease up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Little flexibility & opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA

    I worked at Convergys part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can earn $$$ by selling.

    Cons

    Very strict on rules. Lot of requirements for little pay.


  2. It's a call center...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cedar City, UT
    Current Employee - Customer Service Representative in Cedar City, UT

    I have been working at Convergys full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    -median pay for this type of work -has benefits -somewhat flexible hours

    Cons

    -thankless work -expectation of sales of products you may or may not believe in


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.