There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Depends on what your strengths are...

Current Employee - Sales and Service Representative II
Current Employee - Sales and Service Representative II

I have been working at Convergys part-time

Pros

Being able to work from home

Cons

If you do not like sales, this is not the job for you

Advice to Management

Listen to your employees

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  1. If you like sales, it may be OK.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hickory, NC
    Former Employee - Customer Service Representative in Hickory, NC

    I worked at Convergys full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good Benefits Average Pay Some really good people work there

    Cons

    Crazy hours Do not like their heavy handed method of sales

    Advice to Management

    Ease up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>


  2. Helpful (1)

    Little flexibility & opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA

    I worked at Convergys part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can earn $$$ by selling.

    Cons

    Very strict on rules. Lot of requirements for little pay.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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