There are newer employer reviews for Convergys

Depends on what your strengths are...

Current Employee - Sales and Service Representative II
Current Employee - Sales and Service Representative II

I have been working at Convergys part-time

Pros

Being able to work from home

Cons

If you do not like sales, this is not the job for you

Advice to ManagementAdvice

Listen to your employees

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  1. If you like sales, it may be OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hickory, NC
    Former Employee - Customer Service Representative in Hickory, NC

    I worked at Convergys full-time (less than a year)

    Pros

    Good Benefits
    Average Pay
    Some really good people work there

    Cons

    Crazy hours
    Do not like their heavy handed method of sales

    Advice to ManagementAdvice

    Ease up on the sales quota - I know you don't call it that, but when a person is trying to sell, and still not making the number of sales you want - you fire them. TO ME THAT IS A SALES QUOTA>

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful

    Little flexibility & opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Valdosta, GA
    Former Employee - Customer Service Representative in Valdosta, GA

    I worked at Convergys part-time (less than a year)

    Pros

    Can earn $$$ by selling.

    Cons

    Very strict on rules. Lot of requirements for little pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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