There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Awesome clean friendly environment.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Leader in Jacksonville, NC
Current Employee - Team Leader in Jacksonville, NC

I have been working at Convergys full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great pay, Lots of benefits, great support staff, fun team building events, clean work environment, Air Condition, growth potential, 401k, friendly people

Cons

No quiet room for decompression or meditation, calls can be a little stressful at times,

Advice to Management

Keep listening to employees and improving.

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  1. outsourcing leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Hillsboro, OR
    Former Employee - Customer Service Manager in Hillsboro, OR

    I worked at Convergys full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company offered a decent severence package

    Cons

    excellent at relocating customer service jobs overseas for cost effectiveness

    Advice to Management

    keep it domestic


  2. It's all about who you know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Technical Support in Laredo, TX
    Current Employee - Internet Technical Support in Laredo, TX

    I have been working at Convergys part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    you get a cut of whatever you sell for Comcast or AT&T.

    Cons

    You are forced to try and sell to every technical support call you receive. It didn't used to be like that. The employee ratings are bogus. Managers are always incredibly young and obnoxious.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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