There are newer employer reviews for Convergys

 

Awesome clean friendly environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Leader  in  Jacksonville, NC
Current Employee - Team Leader in Jacksonville, NC

I have been working at Convergys full-time for more than 3 years

Pros

Great pay, Lots of benefits, great support staff, fun team building events, clean work environment, Air Condition, growth potential, 401k, friendly people

Cons

No quiet room for decompression or meditation, calls can be a little stressful at times,

Advice to ManagementAdvice

Keep listening to employees and improving.

Recommends
Positive Outlook
Approves of CEO

1354 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Solid company which provided opportunities to advance my career and pursue new challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager
    Former Employee - Finance Manager

    I worked at Convergys full-time for more than 3 years

    Pros

    Large stable company. Provided several opportunities to advance my career and change directions while there. I worked a small consulting division and found the people I interacted with to be generally high caliber, intelligent people. The upper management was fairly accessible and willing to listen to ideas.

    Cons

    The large size of Convergys also had some downsides: slow to change, operational silos.
    Working in a remote office was also sometimes challenging with the core of the team located at HQ

    Approves of CEO
  2.  

    It's a somewhat boring and stationary job, but fairly consistent and easy to perform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Problem Resolution Representative II  in  Greenville, NC
    Current Employee - Customer Service and Problem Resolution Representative II in Greenville, NC

    I have been working at Convergys full-time for less than a year

    Pros

    Consistent Schedule, Upfront Expectations, Weekend/Evening Pay Differential

    Cons

    Inflexible Scheduling for Non-Education/Health Related Issues, Entry Level Pay

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Convergys

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