There are newer employer reviews for Convergys

Orem office - not sure why they do what they do.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Convergys full-time

Pros

Good management for my team.

Cons

They are shutting us down for unknown reason.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. Good atmosphere to work in (corporate office). Talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Cincinnati, OH
    Former Employee - Administrative in Cincinnati, OH

    I worked at Convergys full-time (more than 8 years)

    Pros

    Talent, atmosphere, kept involved and updated.

    Cons

    downsizing, parking and location, some long hours

    Recommends
    Positive Outlook
    Approves of CEO
  2. The only constant is change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lake Mary, FL
    Former Employee - Anonymous Employee in Lake Mary, FL

    I worked at Convergys full-time (more than 10 years)

    Pros

    The physical work environment is acceptable (opportunities for ergonomics); salaries are generally fair; health care and 401K options are good; paid vacation and holiday benefits are standard.

    Cons

    Management enforces excessive work hours, no paid overtime and little-to-no "comp time." The atmosphere is highly political and this applies to raises, promotions and overall treatment. There are excessive levels of middle management and scant-to-no skip level management.

    Advice to ManagementAdvice

    Apply career advancement parameters equally across all salary bands and departments; more closely supervise downward management of middle managers.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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