Convergys

  www.convergys.com
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1262 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Orem office - not sure why they do what they do.

Anonymous Employee (Current Employee)

ProsGood management for my team.

ConsThey are shutting us down for unknown reason.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Started off well, ended terribly

    Customer Service and Sales Representative (Former Employee)

    I worked at Convergys full-time for more than 3 years


    Pros: At first the pros were commission based on performance; the… Cons: Because I was working for the AT&T project and AT&T lost the bid to purchase T-Mobile (which meant they had to pay billions of dollars),… Advice to Senior Management: The advice to management is to not sell out their employees to try to keep a… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Professionally unfulfilling, high stress, salary far below industry standard.

    Technical Support Manager (Current Employee) Lake Mary, FL

    I have been working at Convergys full-time for more than 3 years


    Pros: Survival job during the current economic depression. Expeience with NetApp… Cons: Advanced skills are unappreciated and unrewarded. There is no vertical career development. Very high stress customer service environment. Shift work on 24/7… Advice to Senior Management: Bring wages and benefits up to industry standard and provide… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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