Convergys

www.convergys.com
There are newer employer reviews for Convergys

 

Great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate Trainer in Lubbock, TX
Current Employee - Associate Trainer in Lubbock, TX

I have been working at Convergys full-time (more than a year)

Pros

-Great environment, strong support base
-Friendly people
-Cohesive environment
-Teamwork

Cons

-Monotony
-Political nature of any organization that size

Recommends
Neutral Outlook
Approves of CEO

1553 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Great job, not so great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Ready Trainer in Taylorsville, UT
    Current Employee - Program Ready Trainer in Taylorsville, UT

    I have been working at Convergys full-time (more than a year)

    Pros

    Decent pay, nice enviroment, room for advancement

    Cons

    Management doesn't what's going on, hypocritical at times

    Advice to ManagementAdvice

    Follow the same guidelines you set everybody else to

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It was so-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales & Service Representative in Cincinnati, OH
    Former Employee - Customer Sales & Service Representative in Cincinnati, OH

    I worked at Convergys full-time (more than 3 years)

    Pros

    The employees and managers were fantastic! They were helpful, and willing to help you with all your needs and issues.

    Cons

    They did a survey with the employees about switching from the previous customer service friendly environment to a sales oriented format, and actually selling products. What was upsetting was they had 95% of the employees said no on the actual survey, but disregarded our opinions and followed through, because greed got the best of their judgement.

    Advice to ManagementAdvice

    Why put out a survey, wanting our opinions, and then switching to sales when 95% of the employees did not want to go to sales. Its kind of a slap in the face to the employees saying to them, " Hey your opinion doesn't matter, but we want it anyways, just to appease you."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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