Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

1 person found this helpful  

Structured fun great support

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service and Sales Representative II in Newport News, VA
Current Employee - Customer Service and Sales Representative II in Newport News, VA

I have been working at Convergys full-time (less than an year)

Pros

it's an actual real work at home position. Benefits full part time schedule' not independent contractor and actual employee

Cons

I don't really have any cons of being that it's a great work from home jobs I'm just trying to get a schedule change and I heard that it may take a while.

Recommends
Neutral Outlook

1447 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    Management needs improvement. - Work at home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Representative II in Austin, TX
    Current Employee - Sales and Service Representative II in Austin, TX

    I have been working at Convergys full-time (more than an year)

    Pros

    I worked for Convergys for 1.5 years on the AT&T project.. I had a mixed experience. Some of the cons are a consistent schedule, they usually got it out 3 weeks in advance. The pay was OK, you did get performance bonuses up to 1.50 per hour extra.

    Cons

    The cons are the management, in the time I was there I was moved to 3 different managers, which you should expect to happen with shift bids. You receive help on the phones with calls, but it takes on average 30 minutes to get someone to answer you, and then its usually denying any request you have. There are no raises at all, so don't expect to make more than $9 an hr unless you perform incredibly well.

    Advice to ManagementAdvice

    More help on the phones, need more people, that are willing to help.

    Neutral Outlook
    No opinion of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Lubbock, TX
    Current Employee - Associate Trainer in Lubbock, TX

    I have been working at Convergys full-time (more than an year)

    Pros

    -Great environment, strong support base
    -Friendly people
    -Cohesive environment
    -Teamwork

    Cons

    -Monotony
    -Political nature of any organization that size

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Convergys

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