There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Great job, not so great management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Program Ready Trainer in Taylorsville, UT
Current Employee - Program Ready Trainer in Taylorsville, UT

I have been working at Convergys full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Decent pay, nice enviroment, room for advancement

Cons

Management doesn't what's going on, hypocritical at times

Advice to Management

Follow the same guidelines you set everybody else to

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  1. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Trainer in Lubbock, TX
    Current Employee - Associate Trainer in Lubbock, TX

    I have been working at Convergys full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Great environment, strong support base -Friendly people -Cohesive environment -Teamwork

    Cons

    -Monotony -Political nature of any organization that size


  2. Helpful (1)

    It was so-so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales & Service Representative in Cincinnati, OH
    Former Employee - Customer Sales & Service Representative in Cincinnati, OH

    I worked at Convergys full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The employees and managers were fantastic! They were helpful, and willing to help you with all your needs and issues.

    Cons

    They did a survey with the employees about switching from the previous customer service friendly environment to a sales oriented format, and actually selling products. What was upsetting was they had 95% of the employees said no on the actual survey, but disregarded our opinions and followed through, because greed got the best of their judgement.

    Advice to Management

    Why put out a survey, wanting our opinions, and then switching to sales when 95% of the employees did not want to go to sales. Its kind of a slap in the face to the employees saying to them, " Hey your opinion doesn't matter, but we want it anyways, just to appease you."


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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