Convergys

  www.convergys.com
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1308 Employee Reviews (View Most Recent)

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Convergys

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Recruiting  in  Cincinnati, OH
Current Employee - Recruiting in Cincinnati, OH

Pros

Work/Life Balance
Generous PTO
Empowered team environment

Cons

Large and complex organizational structure which creates delays

Advice to ManagementAdvice

Simplify, and align basic functions to become more efficient.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Convergys

  1. 2 people found this helpful  

    My experience was horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Guide  in  Pueblo, CO
    Former Employee - Vacation Guide in Pueblo, CO

    Pros

    Employees earn vacation. The company offers health insurance. I was hired from out of state. Four weeks of training with paid long lunches and extra breaks.

    Cons

    Even thouh the employees earn vacation it couldnt be taken when I wanted to take it even if no one else had taken it. They calculated my vacation time incorrectly and penalized me for it.

    Advice to ManagementAdvice

    Listen to what your employees are telling you. Also your turn over numbers.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Good benefits but horrible shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL

    Pros

    Benefits (you pay for), possible work at home option

    Cons

    You have to be available for ANY shift, any time, to even get hired.

    Advice to ManagementAdvice

    Have set shifts, pay employees more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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