Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

Repetitive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Cincinnati, OH
Former Employee - Customer Service Representative in Cincinnati, OH

I worked at Convergys full-time (more than an year)

Pros

Working from home ability was great

Cons

Faulty networking from VPN over the server

Recommends
Positive Outlook
Approves of CEO

1498 Other Employee Reviews for Convergys (View Most Recent)

Sort: Rating Date
  1.  

    Poor leadership, lack of consistency!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tech Support in Erlanger, KY
    Current Employee - Tech Support in Erlanger, KY

    I have been working at Convergys full-time (more than an year)

    Pros

    A job in this area

    Cons

    Condescending attitudes of team leaders, favoritism, lack of support unless you were a favorite.

    Advice to ManagementAdvice

    Fix the leadership on the floor, listen to the people who actually do the job not someone who makes policy. Rely more on your agents rather then a survey.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Unfair and unprofessional company. Was let go while pregnant, was told to contact HR to get my job back but had issues

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys

    Pros

    Unlimited OT, discounts, benefits, hour lunches

    Cons

    Unprofessional, HR is never available, high school-like environment, team leads having affairs with co-workers, very ghetto

    Advice to ManagementAdvice

    Hire more professionals that show they actually care about their job, and aren't just at the workplace to gain a paycheck. Have HR be available to contact.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.