There are newer employer reviews for Convergys

1 person found this helpful  

Just Accepted The Job Offer Two Days Ago, But I Have Very High Hopes That I Will Be An Asset To This Outstanding Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Non-Contingent Collector  in  Olathe, KS
Current Employee - Non-Contingent Collector in Olathe, KS

I have been working at Convergys full-time for less than a year

Pros

The Opportunity In Itself. Paid Training For Those Of You, Like Myself, That Are New To Call Centers and/or Collections.

Cons

No Cons At This Time.

Advice to ManagementAdvice

None. Keep Doing What Your Doing. I Am Very Pleased To Have Been Offered Such An Opportunity And I'm Honored To Be A Member Of Your Incredible Team.

Recommends
Positive Outlook
Approves of CEO

1331 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Very satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Last Job - Dispatcher  in  Orem, UT
    Current Employee - Last Job - Dispatcher in Orem, UT

    I have been working at Convergys full-time for more than 10 years

    Pros

    Convergys takes care of employee with the existing opportunities, sometimes it may not satisfy employee but they offer to keep you work going on. They care of employee. I have been with them for about 12 years

    Cons

    I am not sure of any cons, or have not thought on this part. I have always been happy with them.present condition, being a Dispatcher has dropped my salary about $5.00/hour but still they gave me job to continue. D not know it is a pros or cons but kept me on my feet to go on.

    Advice to ManagementAdvice

    Management at any level are great and supportive.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Standard call center work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent  in  Erlanger, KY
    Former Employee - Technical Support Agent in Erlanger, KY

    I worked at Convergys full-time for more than a year

    Pros

    Great Benefits, Decent pay, PTO (Paid time off), at times unpaid time off when being offered, easy to follow "flow chart" although it sometimes takes a bit longer to solve the problem this way. Get a shot at choosing your desired schedule

    Cons

    No person to person interaction, quite boring to be frank, extremely redundant

    Recommends
    Neutral Outlook
    No opinion of CEO
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