There are newer employer reviews for Convergys

 

it was great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative  in  Arnold, MO
Former Employee - Sales Representative in Arnold, MO

I worked at Convergys full-time for more than a year

Pros

made good money while I was there

Cons

turn over is very high

Doesn't Recommend
Negative Outlook
No opinion of CEO

1331 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    The Worst Company I've Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Representative  in  Wichita, KS
    Former Employee - Sales and Service Representative in Wichita, KS

    I worked at Convergys full-time for more than a year

    Pros

    Very Few - training was good and some of the team leaders were good. Quitting was the best choice I made.

    Cons

    The client AT&T Uverse and upper management would make sudden changes without expressing them to all employees and then reprimand you for making a mistake against those changes.
    You never knew if you were going to work your full 40 hours. There were times when you could walk in the door and depending on what time your shift ended you could be told you were being sent home without pay involuntarily. They would then make it impossible for you to compensate your missing pay if you attempted to file unemployment for the cut in hours.

    Advice to ManagementAdvice

    Fire Yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    convergys was a new experience for me it was at first challeging

    Former Employee - Customer Assistant Representative  in  Olathe, KS
    Former Employee - Customer Assistant Representative in Olathe, KS

    I worked at Convergys full-time for more than a year

    Pros

    learned some new things and met some new goals

    Cons

    alot of the employes were unprofessinal

There are newer employer reviews for Convergys

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