There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Employees are not a concern for this company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in Hazelwood, MO
Former Employee - Customer Service Associate in Hazelwood, MO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Convergys full-time (Less than a year)

Pros

flexible on rearranging shifts if you need it

Cons

low wages, lie to employees, insufficient training, no on the job support from leaders or management, family life of employees do not matter to company, unclean work areas and bathroom, junior high school like atmosphere

Advice to Management

take care of the employees, they are your best asset, screen applicants better and stand up for your employees when it is necessary

Other Employee Reviews for Convergys

  1. Helpful (1)

    Good pay...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chattanooga, TN
    Former Employee - Customer Service Representative in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Pay is good. Good catering. Yup.

    Cons

    Work life balance. Various schedules. Madness.

    Advice to Management

    Good job


  2. Helpful (1)

    Phone Room Assessment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cust Representative in Chattanooga, TN
    Former Employee - Cust Representative in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    Good training program and good access for employees to put in for overtime and get advice and additional training to do the jobs 'The Best They Can Do'

    Cons

    I encountered a certain upper management 'atmosphere of jealousy'. And there is no avenue of review for an employee if wrongful accusations are made against him/her

    Advice to Management

    Keep a tighter rain on management employees. Review their performance. Allow employees to voice grievances and FOLLOW UP on investigating the legitimacy of these complaints.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.