Convergys
2.9 of 5 1,238 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

1238 Employee Reviews (View Most Recent)

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Too Scripted

Anonymous Employee (Current Employee)

ProsDecent pay, optional overtime, Paid Time Off.

ConsVery scripted, too much emphasis on sales rather than customer service.

Advice to Senior ManagementDenied PERMANENT Consent should actually mean permanent, not "ask every time they call."

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Interesting

    Patient Care Advocate (Current Employee)
    Saint Louis, MO

    I have been working at Convergys full-time for less than a year


    Pros: Depending on the project that you work on the schedules… Cons: The facility it self isn't well kept. Many sanitary issues.… Yes, I would recommend this company to a friend More

    1 person found this helpful  

    n/a

    Anonymous Employee (Current Employee)

    I have been working at Convergys


    Pros: no commute, or car expenses, luxury of working from home Cons: required to upsell as major part of job More
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