Convergys

www.convergys.com
There are newer employer reviews for Convergys

1 person found this helpful  

Our company was ripe for purchase when Convergys bought us out and the only good thing I got was cash for my stocks.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Technician in Lake Mary, FL
Former Employee - Network Technician in Lake Mary, FL

I worked at Convergys full-time (more than 3 years)

Pros

They offered really good health insurance choices with a lot of options. That being said there really were not any more pros about the place, other than I had a job.

Cons

No raises were provided after we got bought out in 2008. Layoffs were abounding on a once every six month frequency. Middle management really was limited by the upper managers on what kinds of business plans could be executed. More often than not, upper management would simply provide bravado speeches and expect business to improve without adding the required resources.

Trying to move anywhere in the company was risky. Departments were being cut at very high frequencies.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1540 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    Lots of info in training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales& Service Agent in Pharr, TX
    Former Employee - Sales& Service Agent in Pharr, TX

    I worked at Convergys full-time (less than an year)

    Pros

    The pay is great, and they give extra money for working on weekends and attendance.

    Cons

    The worst part was only having 30 minutes for lunch.

    Advice to ManagementAdvice

    More floor support need for new agents

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Waste of time-If I had a 0 star option I would

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Appleton, WI
    Current Employee - Customer Service Representative in Appleton, WI

    I have been working at Convergys full-time (less than an year)

    Pros

    Friendly people on the floor
    Trainers are nice, and willing to help during training-will take the time to help you

    Cons

    Goals are too hard to accomplish
    No support
    I was told not to go here, but I thought I'd try it out-If you have heard this go by what others have said
    No floor support-did I say this :)

    Advice to ManagementAdvice

    hire more floor support and tell your future employees that this is a sales position

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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