There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

Hours are not stable

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Convergys full-time

Pros

Worked at home so thats always a plus

Cons

too many cons to list

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  1. Helpful (1)

    Our company was ripe for purchase when Convergys bought us out and the only good thing I got was cash for my stocks.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician in Lake Mary, FL
    Former Employee - Network Technician in Lake Mary, FL

    I worked at Convergys full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They offered really good health insurance choices with a lot of options. That being said there really were not any more pros about the place, other than I had a job.

    Cons

    No raises were provided after we got bought out in 2008. Layoffs were abounding on a once every six month frequency. Middle management really was limited by the upper managers on what kinds of business plans could be executed. More often than not, upper management would simply provide bravado speeches and expect business to improve without adding the required resources.

    Trying to move anywhere in the company was risky. Departments were being cut at very high frequencies.


  2. Helpful (2)

    Waste of time-If I had a 0 star option I would

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Appleton, WI
    Current Employee - Customer Service Representative in Appleton, WI

    I have been working at Convergys full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly people on the floor
    Trainers are nice, and willing to help during training-will take the time to help you

    Cons

    Goals are too hard to accomplish
    No support
    I was told not to go here, but I thought I'd try it out-If you have heard this go by what others have said
    No floor support-did I say this :)

    Advice to Management

    hire more floor support and tell your future employees that this is a sales position


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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