Convergys

www.convergys.com
There are newer employer reviews for Convergys

1 person found this helpful  

customer service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service in Orem, UT
Former Employee - Customer Service in Orem, UT

I worked at Convergys part-time (more than a year)

Pros

the job is really easy. Entry level work. You can read while at work.

Cons

low pay, sketchy employees, not too many cons. This is a job for someone just starting out at college.

Recommends
Neutral Outlook
Approves of CEO

1557 Other Employee Reviews for Convergys (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    It's a nice place to gain experience with a corporate company and they're trying very hard to become more liberal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader
    Current Employee - Team Leader

    I have been working at Convergys full-time

    Pros

    The bonuses are very nice and the benefits are worthwhile.

    Cons

    This particular site had a very tough time adjusting to corporate policies since it was independently owned at one point.

    Advice to ManagementAdvice

    Listen to the workers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great start need to make sure don't overlook talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys

    Pros

    Good people to work with and tuition reimbursement. The skills you will learn there can help your career. You learn how to talk to people which is valuable

    Cons

    customer service jobs are not always fun. This company also doesn't value education Most of the people in high managment roles haven't even graduated college and their decisions show it.

    Advice to ManagementAdvice

    Need to make sure you don't overlook talent just because someone can't find another job and has been there 10 years doesn't qualify them for management

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Convergys

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.