Convergys

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1309 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative III  in  Atlanta, GA
Former Employee - Customer Service Representative III in Atlanta, GA

Pros

Work from home positions and flexible schedules. They will make accommodations for people who are in school or have another job. Employees can bid on other shifts and trade shifts with co-workers.

Cons

Micromanagement, I felt like a robot

Advice to ManagementAdvice

Management should be more willing to accept the fact that everyone's computer is not the same. If the employee is able to do the work successfully, that should be enough.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for Convergys

  1. 2 people found this helpful  

    Convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent coworkers and staff there

    Cons

    Training should be a little longer

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    It was fine

    Former Employee - Customer Service Representative  in  Erlanger, KY
    Former Employee - Customer Service Representative in Erlanger, KY

    Pros

    good training, casual atmosphere, good work life balance

    Cons

    too focused on call metrics

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