There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

Good place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative III in Atlanta, GA
Former Employee - Customer Service Representative III in Atlanta, GA

I worked at Convergys part-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Work from home positions and flexible schedules. They will make accommodations for people who are in school or have another job. Employees can bid on other shifts and trade shifts with co-workers.

Cons

Micromanagement, I felt like a robot

Advice to Management

Management should be more willing to accept the fact that everyone's computer is not the same. If the employee is able to do the work successfully, that should be enough.

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  1. Helpful (2)

    Convergys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Excellent coworkers and staff there

    Cons

    Training should be a little longer


  2. It was fine

    Former Employee - Customer Service Representative in Erlanger, KY
    Former Employee - Customer Service Representative in Erlanger, KY

    I worked at Convergys full-time (Less than a year)

    Pros

    good training, casual atmosphere, good work life balance

    Cons

    too focused on call metrics


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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