There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Great atmosphere, great people, enjoy my job, a bit underpaid.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inside Sales Account Manager in Erlanger, KY
Current Employee - Inside Sales Account Manager in Erlanger, KY

I have been working at Convergys full-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Work is perfectly challenging, great co workers & vacation structure.

Cons

Despite enjoying your job, it's hard to continue enjoying your job when you feel you're a bit underpaid for the type of work you do.

Advice to Management

I have enjoyed working for you.

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  1. Not very friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Technical Support in Tampa, FL
    Former Employee - Tier I Technical Support in Tampa, FL

    I worked at Convergys full-time (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Great friends and colleague's great trainer's

    Cons

    Management, the company has changed since merging to Convergys, was much better as Stream.

    Advice to Management

    Stop worrying about hiring new agents and nurture the ones you have.


  2. Helpful (2)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Florissant, MO
    Former Employee - Customer Service Representative in Florissant, MO

    I worked at Convergys full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Unlimited overtime (when you need it) - Training was fun and interesting - Environment (It all depends) - Friendly team leaders

    Cons

    - Pay is very subpar as opposed to what other customer reps get - Products are very bad, yet have to deal with the calls about the horrible products - Late/No Announced mandatory overtime - Oh.. did I mention mandatory overtime? lol - Poor work establishment - Horrible management/Superiors


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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