There are newer employer reviews for Convergys

 

A miserable work experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Manager  in  Hickory, NC
Former Employee - Team Manager in Hickory, NC

I worked at Convergys full-time for more than 8 years

Pros

It was a job that's all.

Cons

If you are not best friends with the upper management you get crapped on everyday.

Advice to ManagementAdvice

Resign, so they can get someone who cares about the people who work there.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1338 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Fired over not getting an email on a call

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at Convergys full-time for less than a year

    Pros

    Very easy to get hired, and start the job quickly. Training is fun, and the co-workers are great.

    Cons

    Management is pretty awful, they consistently threaten you with your job over petty things like email addresses, and snacks on your desk, only there for 3 months, and management does not really work with you.

    Advice to ManagementAdvice

    Work with your team, they aren't just numbers, they are people who have bills just like you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    A bad employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Cedar City, UT
    Former Employee - Customer Service Agent in Cedar City, UT

    I worked at Convergys full-time for less than a year

    Pros

    There are actually nothing than can be considered a pro for this company

    Cons

    Low salaries, low expectations of promotion, absolutely no interest by management in their employees.

    Advice to ManagementAdvice

    Stop changing ex[expectations on a daily or weekly basis. Your employees never seem to know what is expected at any time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

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