There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

A miserable work experience.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Manager in Hickory, NC
Former Employee - Team Manager in Hickory, NC

I worked at Convergys full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

It was a job that's all.

Cons

If you are not best friends with the upper management you get crapped on everyday.

Advice to Management

Resign, so they can get someone who cares about the people who work there.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. A bad employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Cedar City, UT
    Former Employee - Customer Service Agent in Cedar City, UT

    I worked at Convergys full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are actually nothing than can be considered a pro for this company

    Cons

    Low salaries, low expectations of promotion, absolutely no interest by management in their employees.

    Advice to Management

    Stop changing ex[expectations on a daily or weekly basis. Your employees never seem to know what is expected at any time.


  2. Fired over not getting an email on a call

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at Convergys full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Very easy to get hired, and start the job quickly. Training is fun, and the co-workers are great.

    Cons

    Management is pretty awful, they consistently threaten you with your job over petty things like email addresses, and snacks on your desk, only there for 3 months, and management does not really work with you.

    Advice to Management

    Work with your team, they aren't just numbers, they are people who have bills just like you.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Work at Convergys? Share Your Experiences

Convergys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.