Convergys

  www.convergys.com
  www.convergys.com
There are newer employer reviews for Convergys

 

A miserable work experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Manager in Hickory, NC
Former Employee - Team Manager in Hickory, NC

I worked at Convergys full-time (more than 8 years)

Pros

It was a job that's all.

Cons

If you are not best friends with the upper management you get crapped on everyday.

Advice to ManagementAdvice

Resign, so they can get someone who cares about the people who work there.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1457 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Pleasant, yet poorly managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Jacksonville, FL
    Former Employee - Associate Trainer in Jacksonville, FL

    I worked at Convergys full-time (more than an year)

    Pros

    People are generally friendly, convenience features such as in-house cafeteria.

    Cons

    Management seems to make poor choices; inconsistency.

    Advice to ManagementAdvice

    Better hiring practices needed; pay scale should be consistent among level workers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Way too much work per employee. They would lay off employees and then give their work to remaining employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Lake Mary, FL
    Former Employee - Senior Analyst in Lake Mary, FL

    I worked at Convergys full-time (more than 10 years)

    Pros

    A steady paycheck, nice building

    Cons

    Outsourcing, poor management skills, favorites got to keep their jobs

    Advice to ManagementAdvice

    Treat your employees like human beings instead of just numbers to do a certain amount of work each day

    Doesn't Recommend
There are newer employer reviews for Convergys

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