There are newer employer reviews for Convergys

4 people found this helpful  

Convergys Work At Home Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Work At Home Agent in Pocatello, ID
Current Employee - Work At Home Agent in Pocatello, ID

I have been working at Convergys

Pros

You never have to drive to work.
The hours you save actually give you the time for more quality time for your family

Cons

Not a great job for advancement
Work At Home Software over the last two years has actually become more cumbersome and less user friendly.

Advice to ManagementAdvice

The daily systems are not designed to make the job easier, but actually harder, and add stress. They seem to be designed to keep employees from actually excelling or to make bonus. The system is not designed for the good employee who want to come in early to keep up on current products. You are penalized for coming to work early (AP) to read e-mails or study products even though you are not actually on the time clock.

No opinion of CEO

1398 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Convergys

    Pros

    opportunity , reward , sharp learning curve

    Cons

    some times too much of work

    Advice to ManagementAdvice

    acknowledge the work

  2. 1 person found this helpful  

    Its ok for a first job or something to just get you by...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Erlanger, KY
    Current Employee - Anonymous Employee in Erlanger, KY

    I have been working at Convergys

    Pros

    Friendly atmosphere and helpful staff. Nice office building and bathrooms are very clean. Dress code is nice and allows you to be casual.

    Cons

    The schedule that they make you accept in the beginning is atrocious and isn't conducive to having a normal life. The pay is also sub par for the responsibilities that they bestow upon you. I questioned whether they would be able to compensate me for my experience and the hiring manager stated frankly that the initial salary couldn't be increased at all.

    Advice to ManagementAdvice

    Increased salaries for new hires and regular scheduled raises may keep the help that you desperately need from going elsewhere.

    Approves of CEO
There are newer employer reviews for Convergys

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