There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

Awesome

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Salt Lake City, UT
Current Employee - Customer Service Representative in Salt Lake City, UT

I have been working at Convergys full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company values are right on point in job world in which we work in in 2014. Convergys believes in giving their customers 100% customer service and they value that commitment highly. You get rewarded for meeting the companies value.

Cons

The office culture is business casual. Convergys believes in promoting from within and they allow you the opportunity to take online classes from the company to help you get to your next employment goal within the company.

Advice to Management

Do not take away the opportunity that have worked for your company thus far. Such as educational benefits, great shifts for work-life balance. Medical benefits and special perks for employees.

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  1. Learned alot, but had to be one of the girls.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Olathe, KS
    Former Employee - Team Leader in Olathe, KS

    I worked at Convergys full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good money and training. Learned alot and meet some great people. Had a chance to work on a few clients so learned ins and outs.

    Cons

    Downsizing happened far too often, if you weren't in the clique you were let go. Without warning you lost your job, same people, same results.

    Advice to Management

    Stop playing favorites.


  2. Good steady job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Tech Advisor
    Current Employee - IT Tech Advisor

    I have been working at Convergys full-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Training is fair. Depends on what project your on I think. Steady job as long as you go to work, don't call in.

    Cons

    For an IT Tech, they pay really low. Top pay is only $22,880 annually! Definitely not enough to pay average bills.


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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