There are newer employer reviews for Convergys

 

Pretty good work environment in staff positions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Management Assistant
Current Employee - Program Management Assistant

I have been working at Convergys full-time for more than a year

Pros

Fairly consistent work environment, good exposure to a unique industry

Cons

Slow growth potential, no major reward for hard work

Advice to ManagementAdvice

Move bright employees up much more quickly, do a better job hiring on the front end to avoid so much attrition

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1338 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hickory, NC
    Former Employee - Customer Service Representative in Hickory, NC

    I worked at Convergys full-time for less than a year

    Pros

    Atmasphere people staff kindness of staff

    Cons

    the ultimate pay scale or commission component to the pay scale

    Advice to ManagementAdvice

    Dustin Odem is a very good trainer that I really enjoyed working with.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Arnold- Android Technical Support/Warranty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Agent/Warranty  in  Arnold, MO
    Current Employee - Technical Support Agent/Warranty in Arnold, MO

    I have been working at Convergys full-time for less than a year

    Pros

    Great benefits, incentives, 40+ hours, over-time available

    Cons

    Most of the employees are drug addicts,`the TL's think they are too educated and all but show up on stlmugshots.com twice a month. The customers are very rude as are the managers. Very dirty workplace.

    Advice to ManagementAdvice

    Watch who you hire! Stop hiring drug addicts before you land in another lawsuit and go back to professional attire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Convergys

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