Convergys

www.convergys.com
There are newer employer reviews for Convergys

 

Pretty good work environment in staff positions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Management Assistant
Current Employee - Program Management Assistant

I have been working at Convergys full-time (more than an year)

Pros

Fairly consistent work environment, good exposure to a unique industry

Cons

Slow growth potential, no major reward for hard work

Advice to ManagementAdvice

Move bright employees up much more quickly, do a better job hiring on the front end to avoid so much attrition

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1542 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    A good place to work except for regular lay-offs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (more than 10 years)

    Pros

    Good benefits, good pay, flex hours, good people.

    Cons

    Constant reorganization in CIT and sales force turnover was frustrating.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Associate in Lake Mary, FL
    Current Employee - Customer Account Associate in Lake Mary, FL

    I have been working at Convergys full-time (less than an year)

    Pros

    Learning AT&T procedures for troubleshooting and customer service.. In 6 months, you can move into another position. Health and dental are available before 90 days, and you can see what your check will look like on Wednesday (Payday is Friday).

    Cons

    Weeks of training, and switching from a.m. to afternoon times in training. About halfway in (5 weeks), the morning schedule will change from 7a.m. to 3 p.m. -11:30. The evening class will have your morning shift.

    Advice to ManagementAdvice

    Keep one set schedule and create an increase in pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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