There are newer employer reviews for Convergys

Convergys

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Convergys

Pros

Learning new products and meeting people

Cons

every changing environment lack of advancement

Advice to ManagementAdvice

more advancement opportunites

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  1. 1 person found this helpful

    A good place to work except for regular lay-offs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (more than 10 years)

    Pros

    Good benefits, good pay, flex hours, good people.

    Cons

    Constant reorganization in CIT and sales force turnover was frustrating.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Associate in Lake Mary, FL
    Current Employee - Customer Account Associate in Lake Mary, FL

    I have been working at Convergys full-time (less than a year)

    Pros

    Learning AT&T procedures for troubleshooting and customer service.. In 6 months, you can move into another position. Health and dental are available before 90 days, and you can see what your check will look like on Wednesday (Payday is Friday).

    Cons

    Weeks of training, and switching from a.m. to afternoon times in training. About halfway in (5 weeks), the morning schedule will change from 7a.m. to 3 p.m. -11:30. The evening class will have your morning shift.

    Advice to ManagementAdvice

    Keep one set schedule and create an increase in pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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