Cost Plus

  www.worldmarket.com
  www.worldmarket.com
There are newer employer reviews for Cost Plus

 

Fine, if you make it that way.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Cost Plus part-time (less than an year)

Pros

Interesting product, savvy customers, some ok employees

Cons

Pushing store programs, break wasn't long enough

Advice to ManagementAdvice

Train new employees better

Doesn't Recommend
Neutral Outlook
Approves of CEO

351 Other Employee Reviews for Cost Plus (View Most Recent)

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  1. 2 people found this helpful  

    Corporate hiring gives false promises of full time work with benefits. Store level mgmt chaos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead
    Former Employee - Sales Lead

    I worked at Cost Plus part-time (more than an year)

    Pros

    Good product variety. Great customer base, just fun to work with the cool customers! Met so many wonderful people, young & old.

    Cons

    Corporation hired 40 people of all ages and race to open a store. Had a good Corporate crew to set up and train. Hired a GM with no retail experience, who kept friends & unskilled manipulate-able people over skilled mature workers who had a voice. Five months after opening they fired half the employees without warning. Management got rid of anyone not like them, be it values or ethnic background (for real!). Pressured employees to push the store program to the point of alienating customers: "out-of-towners & old people with no email, push push push, just make that 30%."

    They willfully twisted any employee policy to fit their need: positive if they want you to do it (leave a shift early when asked so it will help cut stores spending), and negative if they want to get rid of you or cut your hours (You aren't a team player because you always want to leave early). So twisted!! And like the employees don't see this happening?

    As noted in other reviews, they hire more people only to cut hours of existing employees. They seemed to start with a good organizational plan, only to let it completely fall apart by enabling unskilled management to make bad choices again and again and again. No learning curve from mistakes. Didn't make good on their promises of hours and benefits to any of the many employees they made it to (I was not one of them but found this reprehensible).

    Advice to ManagementAdvice

    Your inability to read people's character for the purposes of hiring management is severely hurting your corporation. I think if the top cannot make a good choice for skilled and mature general managers, where is there to go but down?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It was a good job to have while waiting for something else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Set Up in Papillion, NE
    Former Employee - Set Up in Papillion, NE

    I worked at Cost Plus full-time (less than an year)

    Pros

    They had young managers and employed newer techniques for keeping the employees feeling heard and providing cohesiveness.

    Cons

    They seemed unsure of what they wanted exactly from employees during times when the store was open and never trained anyone in how to deal with customers the way they wanted, if they indeed did have something specific they were looking for. I would walk around offering to assist people, which is what they told us to do, but they never seemed to be getting what they wanted, and never told us really what that was.

    Advice to ManagementAdvice

    Customer service training needs to improve.

    Recommends
    Approves of CEO
There are newer employer reviews for Cost Plus

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