Costco Wholesale

www.costco.com
There are newer employer reviews for Costco Wholesale

9 people found this helpful  

Not good for IT people unless you are about to retire

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - HQ IT Worker in Issaquah, WA
Current Employee - HQ IT Worker in Issaquah, WA

I have been working at Costco Wholesale full-time (less than a year)

Pros

Generally, people are nice and the company supports Work-Life balance. I think the leadership is trying to do the right thing. Business side of the company is very efficient. It’s a group of top retail professional built this world class retail king with a unique business model. On the IT side, it’s totally a different world although the company seems supportive in training and attending conferences.

Cons

IT department needs help to manage their people. A system with neither consequences nor rewards is not a good model.

IT people are treated similarly to warehouse employees, few vacation days, low salary, lack of telecommute or flexible-hour policies and no opportunities to advance. That makes it very hard for Costco IT to recruit and keep good IT people. Bad hires are more likely to stay while skilled people jump the ship, which worsen the circle.

Advice to ManagementAdvice

Stop hiring people into levels not matching their skill sets and stop hiring technical people with no/little soft skills. Increase the IT hiring power to recruit and keep good people via the compensation package, the IT HR management system, career path and advance opportunities, etc. It may be good to learn from other big companies’ IT HR management.

Hiring departments and recruiters need to increase their knowledge level to avoid being fooled by buzzwords and made a bad hire. If company policy really is “Never fire people”, you need to have a way to handle bad hires. The current model is that bad hires stay forever (even the contractors/consultants) and other people’ choices are: work with them, work around them, or resign. This doesn’t make sense.

Doesn't Recommend
Positive Outlook
No opinion of CEO

1486 Other Employee Reviews for Costco Wholesale (View Most Recent)

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  1. 1 person found this helpful  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tire Installer in Leesburg, VA
    Current Employee - Tire Installer in Leesburg, VA

    I have been working at Costco Wholesale part-time (more than a year)

    Pros

    Great base pay for someone young with great potential for growth and advancement in responsibility and pay.

    Cons

    Extremely fast paced environment with little tolerance for lack of hustle and focus especially during 90 day review period

    Advice to ManagementAdvice

    Biggest (personal) issue I have dealt with is lack of communication between supervisors/managers and schedule changes without relaying information to individual employees. This results in many "lates" and "no call no show" which the employee is always held accountable for and not those who are making changes without telling those who it affects.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Warehouse first, employees last

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Photo in Minneapolis, MN
    Former Employee - Photo in Minneapolis, MN

    I worked at Costco Wholesale part-time (more than 5 years)

    Pros

    -Wages
    -Medical
    -401K
    -Bonuses
    -Vacation
    -Raise amounts
    -You can make some great lifelong friends.

    Cons

    -Lack of good management
    -Warehouse first/employees last mentality
    -Favoritism within management
    -Power trip mentality
    -Good managers/Supervisors who should move up, don't because of the corruption of higher management
    -Don't air any grievances. Odds are, they will be used against you.
    - Don't offer suggestions for improvement. When I did this, I was talked about constantly in the office by management.

    Advice to ManagementAdvice

    Jim Sinegal was a great leader. Sadly, he has been replaced by a board of directors. He actually cared about his employees. Things have changed.

    Corporate Level:
    -Perform unannounced visits - catch the store managers by surprise and you will see what truly goes on. Take time to speak to the hourly employees by themselves not in front of a manager, the employee will know better than to tell you the truth.
    -Fire abusive or unprofessional managers. Don't just move them to another location--reason I was fired, new GM who was sent to a new location, mine. Set up a proper channel to air grievances and properly investigate them, actually follow your open door policy. The person you are having issues with should NOT be in the room at the time!

    Warehouse Level:
    -Stop berating employees,
    -Listen to the people who work for you. Some of the people I worked with were very intelligent and had some great ideas. They were ignored though because they were part-time, had not been there long enough, or they were just plain resented because they thought of something management did not (happened to me all of the time!)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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