CouchSurfing

  www.couchsurfing.org
  www.couchsurfing.org
There are newer employer reviews for CouchSurfing

15 people found this helpful  

What was once a user-centric, hospitality-driven trusted community is quickly turning into just another travel website

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA

I worked at CouchSurfing full-time (more than an year)

Pros

Many of the people who work at CouchSurfing are wonderful, but leadership leaves much to be desired. Members of CouchSurfing are extremely passionate and committed; that kind of consumer engagement is hard to come by. That said, many of the most engaged members have become disenchanted and frustrated with recent changes to the website, and some of the best community leaders are leaving the site.

Cons

I agree with another reviewer who said that this has turned into a hierarchical organization run by a culture of fear. There have been several rounds of layoffs in the past 18 months, with little to no explanation given. Highly skilled and talented people have chosen to leave. CouchSurfing is losing its soul.

Advice to ManagementAdvice

It's one thing to talk about having a strong culture, and another thing to practice what you preach. Diversity in perspectives, skills, nationality, background makes a team stronger, not weaker. Finally, I worry about safety issues when you have men in many countries who perceive CouchSurfing to be a dating website.

Doesn't Recommend
Negative Outlook

28 Other Employee Reviews for CouchSurfing (View Most Recent)

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  1. 9 people found this helpful  

    On your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in San Francisco, CA
    Current Employee - Programmer in San Francisco, CA

    I have been working at CouchSurfing full-time (less than an year)

    Pros

    If you want to learn to change directions at the the bounce of a ping pong ball, catering to whims and about faces and general directionlessness, fixing what you broke yesterday by tearing it down tomorrow, CS is the perfect place for you. Adaptable people who can pretend to be working, offering fake contributions while praising today's fad and criticizing it tomorrow once "management" has decided to flip the coin again, will be mush appreciated.

    Cons

    What's to complain about? Now that the old staff has been tossed in the gutter, the cream of indecisiveness has taken the helm. They are so decisive they can go left and right at the same time, while falling backwards. It's a bit tiresome pretending to be an idiot, and while the food is free, it's a bit monotone.

    Advice to ManagementAdvice

    Change management.

    Doesn't Recommend
    Negative Outlook
  2.  

    The first startup I have found that feels like a real family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at CouchSurfing full-time (less than an year)

    Pros

    Really smart people, regular work hours, in-house chef, amazing office space, travel stipend to visit other countries and use the product.

    Cons

    Lots of change (both in technology and personnel)

    Advice to ManagementAdvice

    With any startup, there are tough decisions on how to grow the company to support new projects. If the current management team continues be honest about "change", then the company and product will continue to improve.

    Recommends
    Positive Outlook
There are newer employer reviews for CouchSurfing

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