There are newer employer reviews for CouchSurfing

The best job I've ever had

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at CouchSurfing full-time (less than a year)

Pros

-From the beginning I have felt empowered to expand my role, take on more responsibility, and challenge myself.
-Upper management has been nothing but transparent with me since I started. Yes they expect a high level of performance and yes they fire people who underperform. This is because they are building a company where you are surrounded by the best employees in the city. Every team member should be astounding.
-Culture is at the forefront of upper management's mind. There are weekly activities from volleyball league, to offsite happy hours. The meals, as pretty much everyone here has mentioned, are incredible. Free lunch and dinner by a stellar chef? Yes please. Cooking for palio, vegetarian, vegan, picky diets? You bet.
-We are working towards something meaningful and inspired. The old website was clunky and problematic. We are building a new one that will make Couchsurfing easier and more fulfilling, whilst opening it up to a whole new audience.
-Great equipment, and facilites. They make sure you have everything you need.
-The people here truly care about one another. My best friends work here beside me, and I feel like I have finally found my home. I wake up excited to come here everyday.

Cons

-The office needs more bathrooms. There is always a line and it is annoying
-The heating and cooling is a little wonky. Upstairs area is a sauna.
-You have to be careful not to spend too much time here!

Advice to ManagementAdvice

Getting fired is hard. Many of the reviews here are from people who have felt the sting of a recent layoff from a company they poured their heart, soul, blood, sweat and tears into. But their opinions do not truly describe what its like to work here now.

My advice to management is keep doing what you are doing. Remember that everyone who is here now, wants to be. In all that entails. Keep treating us with the respect we have come to expect.

Recommends
Positive Outlook
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  1. new and awesome challenges everyday that keep me learning and growing as an engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at CouchSurfing full-time (less than a year)

    Pros

    I really love the people I work with. The other engineers are extremely talented and I learn from them every single day. The work is challenging and I constantly feel like I'm pushing the limits of my abilities and growing professionally as a result. The swings in the office are a great place to meditate on a hard problem you're chewing on, and if that doesn't do it surely a game of ping pong will. Most people in the office have a standing desk and we also have a 'living room' full of couches, so you never have to sit at the same boring desk day after day. We've started doing Tech Talk Tuesdays twice a month where someone presents a new language/framework/concept during lunch. The food is great. Like most people here, our chef is really, really good at what he does.

    Cons

    I love my work so much, that sometimes its hard to balance out other parts of my life. I find myself staying up through the night and hacking gleefully away on weekends to nail the projects I'm working on. Let me be completely clear: This is NOT because I feel pressure from management to work a lot. Its because the management creates an environment where the engineers are encouraged to build stuff, and to take pride in what you've built. The work-life balance thing is important though, so I guess this is a Con. But I can think of worse problems to have.

    Advice to ManagementAdvice

    Keep up the good work. Its going to be an amazing year for Couchsurfing =]

    Recommends
    Positive Outlook
  2. 3 people found this helpful

    The biggest 180 I have ever witnessed a company take

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at CouchSurfing full-time (less than a year)

    Pros

    - The people you work closely with on a day to day basis are phenomenal. They are fun, they feel like family, and most everybody is bursting at the seams with talent.

    - The free lunches and dinners you share with your coworkers are better than anything you could possibly get at a nearby restaurant. The main chef is extremely talented and tries very hard to meet the wildly varying dietary restrictions of the employees.

    - The office space is *incredible*. Very open and cozy, very anti-cube, completely lit by the sun through the skylights during the day. It's a fantastic building, and has been seriously decked out to be a wonderful place to spend your working days.

    Cons

    - I can not even begin to stress these three words enough: *Culture Of Fear!* Senior management actually uses the phrase, "If you are not excellent, you will be fired" in the *new hire orientation!* ...I can't make this stuff up, folks.

    - They have fired *many* talented individuals with little to no notice in recent months. Almost all of the people fired have been the "old-timers" who had a very strong and passionate love for what Couchsurfing has historically stood for and meant to its community members.. which is far from a coincidence.

    - Senior Management claims that the grass roots, "meaningful connections" culture that CS was founded on is still the vision, but it feels as genuine as record company executives claiming that they're in it for the art. There appears to be no interest in the community as a collection of individuals who have shared amazing experiences through this service - instead the loyal community is viewed as data points for future monetization, and really nothing more. It would be foolish to think that a company would never have financial interest in mind, but it is a sad day when Couchsurfing has also lost its heart.

    - There used to be cork bulletin boards on the walls, with countless postcards from members thanking Couchsurfing for changing their lives and being a positive part of their experiences.

    All been taken down.

    There used to be art on the walls, and posters which inspired you to "live your dream, and share your passion."

    All been taken down.

    *Why* make such a bold and drastic statement? It speaks volumes to the fact that management isn't even *pretending* to the employees that they care about the culture anymore. It's worse than apathy, it's rubbing it in our faces.

    Advice to ManagementAdvice

    -- Don't remove the art and inspiration from the walls. It shows your true colors.

    -- Listen to your community. They know what made Couchsurfing special, and you clearly do not.

    -- Stop firing talented people who actually care about Couchsurfing. They will add more value in the members' eyes than all the trendy Rails development in the world could ever dream about.

    -- Couchsurfing can have a heart without jeopardizing your equity value. If you TRULY do your best to keep Couchsurfing's soul alive, the value (both monetary and otherwise) of the company will soar higher than you could ever imagine.

    Doesn't Recommend
    Negative Outlook
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