Covance

  www.covance.com
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282 Employee Reviews (View Most Recent)

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I learned a lot about medical insurance, and entering patient information electronically at Covance.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Patient Assistant/Program Specialist  in  San Diego, CA
Former Employee - Patient Assistant/Program Specialist in San Diego, CA

Pros

The hours are great, and the training is is excellent.

Cons

No job security, and no benefits.

Advice to ManagementAdvice

None.

Recommends
Negative Outlook
No opinion of CEO

Other reviews for Covance

  1.  

    Great company but gets a little lost at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Associate  in  San Diego, CA
    Former Employee - Program Associate in San Diego, CA

    Pros

    - A lot of people complain about ability to advance. I didn't have a problem with this and found lots of opportunity for talented people who gave 100%
    - Great pay, very competitive
    - Lots of PTO
    - Excellent benefits
    - Excellent place for branching into new career paths under an umbrella of security

    Cons

    - The call center is heavily staffed by temporary employees who can be either a detriment when given the wrong responsibilities or untapped since Covance can't afford to convert
    - Call center talent is managed much like a blind man panning for gold. Completely unaware of the value of what gets discarded and what is kept or promoted
    - Technology is a little outdated and nobody wants to admit that it's weighing down the quality of service provided to clients
    - Can be very symptomatically responsive and never proactive
    - Starting to feel like a jack of all trades and a master of none with the new business mgmt is chasing

    Advice to ManagementAdvice

    Implement some structure. Figure out what you know you want to be doing in 5 or 10 yrs and start investing in the infrastructure to do that well rather than uprooting internal process and resource every time you think there's money around the corner. If you sit down at a roulette table and bet a dollar on every number in the wheel, sure, you'll win. But not enough to cover every number that lost.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good For New Grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good start for a learning experience

    Cons

    Low pay, poor benefits, No room for pay increase

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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