Covance

  www.covance.com
  www.covance.com
There are newer employer reviews for Covance

4 people found this helpful  

Gained valuable experience BUT..

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Specialist in San Diego, CA
Current Employee - Program Specialist in San Diego, CA

I have been working at Covance full-time (more than 3 years)

Pros

They take people who don't have any experience working in insurance and give them a chance to learn something new.

You don't have to have a college degree to become a Supervisor.

Great benefits package.

Nice gym in the San Diego site.

Generous PTO

Cons

You will be micromanaged.

Low pay.

The call center is divided by teams and some teams require more "work" than others. Which means, you can make the same pay as soandso even though he is taking 2 calls a day and doing nothing else while you're chasing down insurance companies, doctors offices, patients, taking 20+ calls a day by angry patients... basically stressed every minute of every hour.

For people who are happy doing what they do everyday and who do not want to advance, you will find yourself doing things you dont want to do anyways because you have to make new goals for yourself every year and meet them if you want to get a better bonus or raise.

You will be asked if you'd like to take on an assignment and if you object, they find a way to make you do it anyways BECAUSE THEY ALREADY TOLD THEIR OWN SUPERVISOR THEY WERE GOING TO GET YOU TO DO IT.

Advice to ManagementAdvice

Don't overwork your agents. You are losing valuable people because you keep making promises to clients that you cannot keep. You don't think about the people doing all the work while you make your billions. Set realistic goals before launching another program,make sure you're properly staffed, realize that sometimes you need to tell your client NO. Realize that agents are stressed to the max, crying, seeing therapists because of the level of stress they are under on a daily basis.

Stop promoting idiots who don't deserve it or who have affairs with their direct reports.

Pay more! YOU MAKE BILLIONS.

Doesn't Recommend
Negative Outlook
No opinion of CEO

326 Other Employee Reviews for Covance (View Most Recent)

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  1. 1 person found this helpful  

    Great PTO, which you're going to want to use...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Early Development Chemist in Madison, WI
    Current Employee - Early Development Chemist in Madison, WI

    I have been working at Covance full-time (more than 5 years)

    Pros

    Lots of PTO (21 days to start) and good insurance coverage, Madison is a nice city, somewhat easy to move to new jobs internally

    Cons

    Leadership tends to have a pretty solid disconnect from the laboratory techs' everyday jobs, the upward movement of employees seems to be very limited (lateral moves abound)

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Covance

    Pros

    Great place to work for in terms of flexibility and compensation. The location is great. The training is looked upon as necessary for career growth by executive management.

    Cons

    There is a lack of opportunities for growing career. The core functions are out sourced and the corporate office keeps laying people off.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Covance

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