Coventry Health Care
2.7 of 5 243 reviews
www.aetna.com Hartford, CT 5000+ Employees

243 Employee Reviews (View Most Recent)

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You Can Retire Here

Senior Integrated Service Specialist (Current Employee)
Houston, TX

I have been working at Coventry Health Care for more than 5 years

ProsYou will get a raise every single year, you will never have to contact HR regarding these issues. Environment is very nice and the people are truly great to work with
HR has nothing but smiling faces

ConsSometimes due to business needs very seldom they may ask you to take a 5 min break
Information change so much, it can be hard to keep up with, but you can do it

Advice to Senior ManagementQA should be a little more lenient, just a little tweaking. To avoid reps feeling overwhelmed by QA standards to the point, their so worried, their failing the calls #freezingup

Yes, I would recommend this company to a friend

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Great environment

Anonymous Employee (Former Employee)

I worked at Coventry Health Care


Pros: People, opportunities to learn new things Cons: Nothing, everything there was great Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

 

this job was a great learning experience

Customer Service Associate (Former Employee)
Houston, TX

I worked at Coventry Health Care full-time for less than a year


Pros: this was an easy job I knew what to expect from day to day.… Cons: The training was rushed and inadequate. there was never any refreshing until a problem arose.… Advice to Senior Management: my advice to management would be to have a better training even if that means making it… More

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