There are newer employer reviews for Cox Communications

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Great Values

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Cox Communications

Pros

Cox Communications is a great place to work because of the values towards employees and customers. There are significant quality training opportunities.

Cons

Currently Cox is undergoing some transformation and this is creating a stressful situation. It is not always clear how to move to the next level.

Advice to ManagementAdvice

With the reorganization there is the increased risk that departments will work in silos and this can result in some dysfunctional behavior. I would encourage cross fertilization and team building across functions.

Recommends
Approves of CEO

655 Other Employee Reviews for Cox Communications (View Most Recent)

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  1.  

    Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cox Communications

    Pros

    Open door policy is the best. We are encouraged to share our ideas, and leadership support changes for the better. Managers typically don't micro manage either!

    Cons

    Not a serious downside, but we don't do alot of events -- like company picnics -- but it's a good sacrifice to keep the company financially stable.

    Recommends
    Approves of CEO
  2.  

    They started making us tech support agents sell stuff, which wasn't in our original job description.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Video Tech Support
    Current Employee - Video Tech Support

    I have been working at Cox Communications

    Pros

    Relaxed work enviornment
    good benefits
    decent vacation
    coworkers

    Cons

    your schedule changes every six months unless you're one of the top performers
    even tech support is expected to do some sales

    Advice to ManagementAdvice

    Don't make your tech support do lead generation--leave that to the folks in sales!

    No opinion of CEO
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