There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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Helpful (1)

Good company, Poor Communication

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Omaha, NE
Current Employee - Anonymous Employee in Omaha, NE
Approves of CEO

Pros

Great benefits package. The higher-ups are approachable.

Cons

Supervisors need a lot more training and communication skills. The Call center is a very difficult place to work so more understanding would go a long way.

Advice to Management

Keep the communication so everyone knows what is going on.

Other Employee Reviews for Cox Communications

  1. Helpful (1)

    No other can compare to Cox Communications

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I T Professional in Atlanta, GA
    Current Employee - I T Professional in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    OMG! There are so many pros, where do I start. Great pay, benefits, perks, brand, training, and most of all the culture. Cox Communications has a culture like no other. I consider myself young in my career life, and can actually see myself retiring from Cox. They are pro education, work-life balance, and your peace of mind. Regardless of race, sex, religion, Cox make you feel like we are one family. From the various markets we have, its across the board. Cox believe in keeping their employees happy, which in return, will keep it's customer happy. Cox is well diverse in functions, so from being in marketing, accounting, legal, I.T., and customer service, it's room for it all.

    Cons

    Just more diversity in senior mgmt. But in Cox's defense, they are aware of this, and trying to correct it. I have faith in the company.

    Advice to Management

    Continue to keep your employee happy....that's all!


  2. Helpful (1)

    It was an amazing place to work and confident leaders

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Approves of CEO

    Pros

    Great benefits and a caring company. They give a lot to their employees.

    Cons

    Stressful because customers are dissatisfied with the services and impatient

    Advice to Management

    Be able to take a few extra seconds between calls


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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