621 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good company, Poor Communication

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Omaha, NE
Current Employee - Anonymous Employee in Omaha, NE

I have been working at Cox Communications

Pros

Great benefits package. The higher-ups are approachable.

Cons

Supervisors need a lot more training and communication skills. The Call center is a very difficult place to work so more understanding would go a long way.

Advice to ManagementAdvice

Keep the communication so everyone knows what is going on.

Approves of CEO

Other Reviews for Cox Communications

  1. 1 person found this helpful  

    No other can compare to Cox Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - I T Professional  in  Atlanta, GA
    Current Employee - I T Professional in Atlanta, GA

    I have been working at Cox Communications

    Pros

    OMG! There are so many pros, where do I start. Great pay, benefits, perks, brand, training, and most of all the culture. Cox Communications has a culture like no other. I consider myself young in my career life, and can actually see myself retiring from Cox. They are pro education, work-life balance, and your peace of mind. Regardless of race, sex, religion, Cox make you feel like we are one family. From the various markets we have, its across the board. Cox believe in keeping their employees happy, which in return, will keep it's customer happy. Cox is well diverse in functions, so from being in marketing, accounting, legal, I.T., and customer service, it's room for it all.

    Cons

    Just more diversity in senior mgmt. But in Cox's defense, they are aware of this, and trying to correct it. I have faith in the company.

    Advice to ManagementAdvice

    Continue to keep your employee happy....that's all!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    It was an amazing place to work and confident leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Cox Communications

    Pros

    Great benefits and a caring company. They give a lot to their employees.

    Cons

    Stressful because customers are dissatisfied with the services and impatient

    Advice to ManagementAdvice

    Be able to take a few extra seconds between calls

    Recommends
    Approves of CEO
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