Cox Communications
3.3 of 5 570 reviews
www.cox.com Atlanta, GA 5000+ Employees

570 Employee Reviews (View Most Recent)

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Great culture and people at Cox

Senior Director (Former Employee)
Atlanta, GA

ProsGreat benefits, team atmosphere, ability for growth and continued higher education. I really enjoyed my tenure with Cox Communications.

ConsThe company is risk adverse - not willing to take calculated risks. Not leading within the industry. Although a top 5 MSO, Cox has been taking the lead from several of the other MSO's such as Comcast and Time Warner.

Advice to Senior ManagementEmpower your employees but stay abreast of what is going on within your specific area. Remove HR from making the critical decisions and running the company.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • No Opinion of CEO

    3 people found this helpful  

    An OK company, just know what you're getting into (Especially Tech Support!)

    Technical Support Representative (Current Employee)
    Cleveland, OH

    I have been working at Cox Communications full-time for more than 5 years


    Pros: Good benefits, I like the people I work with, Diverse… Cons: Constantly changing procedures, last to market technology, poor customer focus, micro management, consolidation pitfalls. This is a company going… Advice to Senior Management: Re-think your procedures for your customers, Strive to lead in technology, (for example, your Whole Home DVR System is a… More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Disapproves of CEO

    1 person found this helpful  

    I was a contractor for them for almost 5 yrs

    Triple-play Installation Technician (Former Employee)
    Ocala, FL

    I worked at Cox Communications as a contractor for more than 3 years


    Pros: During the busy seasons I made decent money, but only for a few months in spurts. This job requires a hard shell and a lot… Cons: The biggest thing I had a problem with is that they are constantly changing the pay scale, which can affect a worker's attitude when they… Advice to Senior Management: I've heard that each truck roll costs you about $75. Well that's a lot of wasted money, when your employees go back to one job… No, I would not recommend this company to a friend More
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