Cox Communications
3.3 of 5 567 reviews
www.cox.com Atlanta, GA 5000+ Employees

567 Employee Reviews (View Most Recent)

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6 people found this helpful  

Cox is circling the drain....

Executive Director (Current Employee)
Atlanta, GA

ProsThe Cox reputation with customers and to some degree within the industry is still strong and valued.

ConsCEO, CFO, and CTO are among the worst in the industry. CEO is emphasizing short term financial performance over ALL long term business imperatives. New extremely heavy business and technical development processes are sapping the life out of any thread of innovation that remains.

All of the good things about the company culture are either gone or in decline.

Advice to Senior ManagementAbandon your new matrix organizational nightmare.
Decentralize decision making.
Be happy when projects succeed because of solid singular leadership at the top of a project.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Great culture and people at Cox

    Senior Director (Former Employee)
    Atlanta, GA

    I worked at Cox Communications full-time for more than 10 years


    Pros: Great benefits, team atmosphere, ability for growth and continued higher… Cons: The company is risk adverse - not willing to take calculated risks. Not leading within the industry. Although a… Advice to Senior Management: Empower your employees but stay abreast of what is going on within your… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    An OK company, just know what you're getting into (Especially Tech Support!)

    Technical Support Representative (Current Employee)
    Cleveland, OH

    I have been working at Cox Communications full-time for more than 5 years


    Pros: Good benefits, I like the people I work with, Diverse… Cons: Constantly changing procedures, last to market technology, poor customer focus, micro management, consolidation pitfalls. This is a company going… Advice to Senior Management: Re-think your procedures for your customers, Strive to lead in technology, (for example, your Whole Home DVR System is a… More
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