619 Employee Reviews (View Most Recent)

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2 people found this helpful  

This company has changed culturally for the worse over the years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Supervisor  in  Omaha, NE
Current Employee - Technical Support Supervisor in Omaha, NE

I have been working at Cox Communications full-time for more than 10 years

Pros

Flexible with scheduling in management, great benefits

Cons

Poor 2nd level and above management, limited job opportunities with quick posting times, cultural shifts moving center of focus from customer service to sales

Advice to ManagementAdvice

Listen to your customers and make your products easier to use and more reliable

Recommends
Negative Outlook
Approves of CEO

Other Reviews for Cox Communications

  1. 2 people found this helpful  

    Stable Company w/ Good Benefits, but Not the Sam as When I Started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Cox Communications full-time for more than 8 years

    Pros

    1. State of the art workout facility
    2. Job Stability
    3. Competitive Pay/Benefits (with Bonuses)
    4. Variety of options for seeking internal employment opportunities. With the various divisions, you can change jobs without having to leave the company and losing tenure.

    Cons

    1. Promotions given out based on who you know.
    2. Easy to become stagnant if you aren't proactive in taking control of the advancement of your career.
    3. Lots of politics. Upper management has their own agenda without giving clear strategy to the team. They may as well run the company on their own. Lack of clarity and prioritization.
    4. Very immature with effectively employing project management processes. PMs are more like project coordinators. Attempting to improve with new EPM and Assured Frameworks.
    5. Work-from-Home options are hit or miss.

    Advice to ManagementAdvice

    Be more aggresive with initiating advancement opportunities for current employees. Hire/promote based on talent and skill, not relationships. Create more team synergy by setting clear direction and goals for your team.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Commission structure changed monthly depending on how good reps were doing overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  San Marcos, CA
    Current Employee - Sales Representative in San Marcos, CA

    I have been working at Cox Communications part-time for less than a year

    Pros

    Good for college part-time job

    Cons

    Bad for career later on

    Advice to ManagementAdvice

    Trust your reps

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