There are newer employer reviews for Cox Communications

2 people found this helpful

This company has changed culturally for the worse over the years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Supervisor in Omaha, NE
Current Employee - Technical Support Supervisor in Omaha, NE

I have been working at Cox Communications full-time (more than 10 years)

Pros

Flexible with scheduling in management, great benefits

Cons

Poor 2nd level and above management, limited job opportunities with quick posting times, cultural shifts moving center of focus from customer service to sales

Advice to ManagementAdvice

Listen to your customers and make your products easier to use and more reliable

Recommends
Negative Outlook
Approves of CEO
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  1. Commission structure changed monthly depending on how good reps were doing overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Marcos, CA
    Current Employee - Sales Representative in San Marcos, CA

    I have been working at Cox Communications part-time (less than a year)

    Pros

    Good for college part-time job

    Cons

    Bad for career later on

    Advice to ManagementAdvice

    Trust your reps

  2. Awesome company that takes care of it's people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Cox Communications full-time (more than a year)

    Pros

    Stable company, great work environment, surrounding by talented people who care about their customers and like to have fun! Great compensation and benefits. There is a plenty of training given, cox university for online and in-class courses. The company hosts a number of events throughout the year to thank employees for their hard work, and senior management is very approachable.

    Cons

    No real cons, the company is a really great.

    Advice to ManagementAdvice

    Keep providing career path development training to individual contributors

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cox Communications

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