There are newer employer reviews for Cox Communications

Helpful (2)

This company has changed culturally for the worse over the years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Supervisor in Omaha, NE
Current Employee - Technical Support Supervisor in Omaha, NE

I have been working at Cox Communications full-time (more than 10 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Flexible with scheduling in management, great benefits

Cons

Poor 2nd level and above management, limited job opportunities with quick posting times, cultural shifts moving center of focus from customer service to sales

Advice to Management

Listen to your customers and make your products easier to use and more reliable

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  1. Commission structure changed monthly depending on how good reps were doing overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Marcos, CA
    Current Employee - Sales Representative in San Marcos, CA

    I have been working at Cox Communications part-time (less than a year)

    Pros

    Good for college part-time job

    Cons

    Bad for career later on

    Advice to Management

    Trust your reps

  2. Helpful (1)

    Great environment including co-workers and supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Las Vegas, NV
    Current Employee - Technical Support Representative in Las Vegas, NV

    I have been working at Cox Communications full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fair pay, great benefits, sometimes free food and many many gifts and bonuses

    Cons

    Spend more time with customers and take whatever you need to fix the issues.

    Advice to Management

    Management is almost perfect.

There are newer employer reviews for Cox Communications

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